PRODUCT CARE
INTRODUCTION TO PRODUCT CARE
And I Wonder creations are designed and produced in Portugal.
They are the result of in-depth research that ensures a high level of quality. The leather and all the materials used are carefully selected and expert craftsmen carry out the work by hand. Any imperfections, creasing, shading, or irregularities in the leather are to be regarded as natural features of the product.
The following recommendations are general guidelines for maintaining the longevity and durability of products.
And I Wonder declines any responsibility for the instructions stated herein, each customer shall be held individually responsible.
Our customer care experts are always available to offer support (Contact Us).
To request assistance with repairs or maintenance, please be sure to have the original proof of purchase or your order number. We ask that you also provide a photograph of the product, the defect, and the bottom of the shoe.
PRODUCT PRESERVATION
To preserve the beauty of your product, we recommend following these guidelines for its care:
To maintain the velvety look of the leather, clean it gently with a soft brush. Surface stains may be removed with a crepe brush. Keep your shoes in the two dust pouches provided and store them in a cool, dry, well-ventilated place. Avoid contact with water, any substance containing alcohol (perfumes, solvents etc.) or oil (makeup), and abrasive products in general. If shoes have been in contact with water, it is important to allow them to dry thoroughly on shoe trees cleaning them. For a thorough cleaning, we suggest contacting a specialized laundry service. And I Wonder does not assume any responsibility for any damage caused.


MAINTAIN THE SHAPE OF THE SHOES
CARE OF THE SOLE


LINING CLEANING
CARE OF SUEDE


CARE OF LACE
CARE OF SATIN


CARE OF VELVET
CARE OF GLITTER


PRODUCT PRESERVATION

MAINTAIN THE SHAPE OF THE SHOES

CARE OF THE SOLE

LINING CLEANING

CARE OF SUEDE

CARE OF LACE

CARE OF SATIN

CARE OF VELVET

CARE OF GLITTER
Glitter is especially fragile material since it is glued to the surface of a fabric. Without the proper treatment, the glue may dissolve and glitter may flake off. For best results, we suggest contacting a specialized laundry service. Refrain from using cleaning products made specifically for leather. And I Wonder does not assume any responsibility for any damage caused.